Shipping, Return & Price Policy

 

Free Shipping

Newyorkworkwear.com aims to make our customers enjoy their shopping experience. One way we look to do this is by rewarding our customers - unlike other e-commerce web shops out there. Anyone that is shopping on Newyorkworkwear.com is eligible for our free shipping policy. Here's a step-by-step guide on how to use our free shipping policy:
  1. Load your cart with all of the Carhartt products that you want to purchase. When finished check out.
  2. When checking out ensure that the sum of all of your products is $99.00 or more.
  3. Choose the address you want your item shipped too within the 48 contiguous states.
  4. Choose the type of shipping you would like. If your order is or exceeds $99.00 you will see a choice for Free ground shipping
  5. If you choose the Free Shipping your price will not change. Make your appropriate payment and wait for a confirmation email confirming your order.
  6. Wait for your product('s) to arrive at your chosen address.
Free Shipping is only applicable to customers that live within the 48 contiguous states of the Unites States. Our ground shipping is provided by UPS or USPS. Free shipping is the most basic form of shipping; however we do provide a series of upgrades. We strongly recommend for faster delivery that you choose a shipping upgrade. If you decide on an upgraded type of shipping, you will not qualify for our free shipping policy. This policy only applies to standard UPS ground shipping or USPS ground. All other forms of shipping will have a different fee, dependant on the address and type of shipping desired by the customer.

 

60 Days Return/Exchange Policy

 We gladly offer a full 60 day return/exchange policy at Newyorkworkwear.com. The items that are eligible for our 60 day return policy must be in the same condition that they were when they were shipped to you. Tags, stickers, and in some cases packaging must still be intact on the product or products you wish to return or exchange. When filing for a return or exchange please remember that it must be 60 days or fewer from the date you placed your order on the product(s) you're trying to return/exchange. If all of the above applies to your product or products then do not hesitate to contact us for an immediate refund/exchange. After one of our customer service representatives have confirmed that your item can be returned/exchanged based on our guidelines then you will be required to ship the item to a disclosed address. Only after we have confirmed that the item('s) is able to be returned/exchanged will we proceed with the return/exchange. Please remember that if you're returning a product it takes some time for us to confirm the products integrity, as well as to put the product back into our system. Only after the item('s) have been confirmed as able to be re-sold and re-stocked will we immediately send a refund request to your bank or credit card company. Also remember, that while funds are instantly deducted from our account, certain banks or credit card companies can take as long as a week to process and to post these refunds to their customers accounts. All customers that are wishing to make an exchange should realize that this will also take some time. After you have shipped the item to the disclosed address given to you by our customer service agent, and we have received the product to confirm its integrity will your exchange be shipped to the address that you have provided. Thank you for shopping at Newyorkworkwear.com

 

120% Lowest Price Warranty

 New York Workwear is an authorized Carhartt Dealer. All of our products are priced at Carhartt's MAP (Manufacturer's Minimum Advertising Pricing). All of the Carhartt Products on our website are priced at the lowest legally possible pricing. At Newyorkworkwear.com, we know how important it is to be able to buy with confidence. This is why we have our 120% Price warranty. Every product that we offer is eligible for this policy. The policy is simple; it's a way for us to provide our customers with the lowest prices all the time. You're protected. If you see an item listed somewhere else at a cheaper price then we have on our website then you are eligible for our 120% price warranty. After you purchase the product on Newyorkworkwear.com just send us an email with a valid link to the product, with its price. You have up to 7 days after your confirmed purchase to apply for our 120% Price Warranty. After we confirm that this information is correct and substantial we'll credit your account 100% of the difference in price, plus an additional 20% of the price difference. Our way of rewarding you. To Be Eligible for our 120% Price Warranty:

  • The price of the product that we are matching must be for an identical product by Carhartt (model, color, components, etc.). The price you are comparing must include any applicable taxes and shipping charges. Let's say a store is selling one of our products cheaper than our listed price but after taxes, and shipping it costs more, then the 120% price warrantee is not applicable. To be eligible for the 120% Price warrantee the products price must be cheaper including purchase price, tax and shipping and handling.
  • The price we agree to match must be able to be verified on the Internet or through a printed advertisement and it must be in-stock for immediate shipment by an authorized Carhartt dealer. The competitor's advertisement must be current, and not more than a month old. After confirming your item is available at a lower price (including taxes and shipping charges), only then will we credit your account 100% of the difference in price, plus an additional 20% of the price difference.
There are exceptions, Newyorkworkwear.com reserves the right to refuse any comparisons on the following:
  1. Competitor's end of season sales, private deals (email coupons, etc.), end of season overstock items, Clearance sales and similar situations.
  2. 120% Lowest Price Warranty does not include used, auctioned, factory returned items or Factory 2nds and irregulars.
  3. Any and all Auctions, First time customer promotional offers, memberships, unauthorized Carhartt dealers, and any stores that are not located within the United States.
  4.  If the item has been discontinued from Carhartt.com website.
It can take up to 10 days for your approved price match request to process. After this time you will receive a credit to your account. Our 120% Price Protection Warranty is proof that we only want our customers to receive the lowest prices, for the best Carhartt clothing. Thank you for choosing Newyorkworkwear.com!